When a shingle blows off in a storm or a slow leak finally shows up on your ceiling, you need a crew that answers the phone and shows up β not a call center that puts you on hold. Big Toms Roofing sends licensed, local Richland roofers to your door, usually the same day you call.
We built Big Toms Roofing to fix a problem every homeowner in Richland has run into: contractors who don't return calls, no-show for appointments, or pad the invoice once the tarp's already on the roof. Our Skylight Repair crews are local, licensed, and accountable β every estimate is in writing before a single shingle gets pulled.
From a single missing shingle to a full tear-off, our Richland crews handle every stage of roofing work with the same attention to detail β licensed, permitted, and cleaned up when we leave.
High winds, hail, and fallen limbs don't schedule appointments, and neither should your repair. Our Richland emergency crews arrive with tarps, decking material, and fasteners to stop active leaks the same day you call, then follow up with a full repair plan once the storm passes.
A Skylight Repair replacement is one of the biggest investments a Richland homeowner makes in their property, and we treat it that way β daily site cleanup, magnetic nail sweeps, and a final walkthrough with the crew lead before we consider the job done.
We work directly with property management companies and HOAs across Richland to keep flat and low-slope roofs maintained on a predictable schedule, instead of waiting for emergency calls that disrupt business.
After a wind or hail event, insurance companies want documented proof of damage. Our inspection team photographs and reports storm damage in a format adjusters recognize, which speeds up claim approval.
A roof is only as good as the parts that direct water off it. We repair and replace step flashing, valley flashing, chimney flashing, and gutters that have pulled away from the fascia β small jobs that prevent big leaks down the road.
Every one of these commitments exists because a Richland homeowner asked for it, complained about a competitor's lack of it, or we learned it the hard way.
Every estimate is itemized and handed to you before we touch the roof β no verbal quotes that change once the ladder comes down.
Because our trucks stay staged around Richland, we're rarely more than an hour from your address for emergency calls.
Our installers hold current manufacturer certifications, which means your warranty stays intact and the work meets code.
Every completed job comes with a written workmanship warranty separate from the manufacturer's material warranty.
We document damage the way adjusters expect to see it, which shortens the back-and-forth on storm claims.
Magnetic nail sweeps and tarp-protected landscaping are standard on every job, not an upsell.
{We don't cherry-pick these β they're representative of the calls, texts, and reviews we get after most Skylight Repair jobs in Richland.}
"We had a leak show up during a storm at night and I honestly didn't expect anyone to answer the phone. Big Toms Roofing had a crew tarping our roof within a couple hours and came back two days later to do the real repair. Can't recommend them enough."
"The estimate they gave us matched the final invoice exactly, which after two other quotes from companies that kept adding line items, was a relief. Crew was professional and cleaned up better than I expected."
"After the hail storm last year, Big Toms Roofing documented everything for our claim and dealt directly with our adjuster. We barely had to do anything except sign off on the estimate."
"We manage a small retail plaza and Big Toms Roofing has handled our flat roof maintenance for two years now. Scheduled work, no drama, invoices that match the estimate. Exactly what we need as a property manager."
"Bought a house in Richland last year and had them do the pre-purchase inspection. Found flashing issues the seller ended up covering. Saved us thousands before we even closed."
Our dispatch radius from Richland reaches the surrounding Richland, WA communities as well β if you're unsure whether your address is covered, one call confirms it in seconds.
We regularly work in the following Richland-area zip codes: 99352 99354
Whether it's an emergency or a project you've been planning, +1-855-469-0306 connects you to a real local roofer β not a call center.
π Call +1-855-469-0306 β Serving Richland, WA
